Frequently asked questions

Khoren is a healthtech platform built to bring healthcare closer to Nigerian families. We connect people to telemedicine consultations, home-based nursing and physiotherapy, pharmacist consulting, and a live hospital locator, all through one simple subscription.

Too many families in Nigeria deal with fragmented healthcare, running between hospitals during emergencies, struggling to find trained home care for elderly or recovering loved ones, and losing hours in waiting rooms for consultations that could happen remotely. Khoren brings these scattered pieces of care into one connected platform.

Families caring for elderly parents, people recovering from surgery or managing chronic conditions, new mothers, busy professionals who need quick medical guidance, and anyone who wants faster, more reliable access to healthcare without unnecessary hospital visits.

Video or voice consultations with licensed doctors, so you can describe your symptoms, get guidance, and receive a diagnosis or test recommendation without sitting in a hospital waiting room.

Scheduled visits from licensed nurses, physiotherapists, and caregivers, delivered directly to your home for services like wound care, physical therapy, elderly support, and general nursing care.

Direct access to licensed pharmacists for guidance on medication, dosage questions, and general pharmaceutical advice, without needing to visit a pharmacy in person for simple questions.

A live feature showing you the nearest hospitals and exactly what services each one offers, so during an emergency you know exactly where to go instead of moving from one hospital to another.

Choose a subscription plan based on your family's needs, then book a home visit, start a telemedicine consultation, or use the hospital locator whenever you need it.

Subscription plans are built in tiers, so you can start with the services most relevant to you and upgrade as your needs grow.

Once available in your area, requests are matched with the nearest available licensed professional, with the goal of same-day or next-day scheduling for most home care visits, and immediate access for telemedicine consultations.

Yes. Every professional on Khoren is licensed and vetted before joining our network.

Khoren is built with data protection as a core part of the platform, not an afterthought, in line with Nigeria's data protection regulations. Your medical information is handled with the same seriousness as your care.

All professionals on our platform operate under clear service standards, and every visit is logged and tracked so families always know what happened and when.

Certain services may be available on a pay-per-use basis for non-subscribers, with full details to be shared at launch.

Yes. We are building a network of licensed, qualified professionals. Reach out through our page or website to express interest in joining.

We welcome conversations with hospitals, pharmacies, and healthcare organizations interested in partnering with us. Please reach out directly to discuss.

Message us directly on our Khoren LinkedIn page, or reach out through the contact details on our website once live.